Bangkok Suvarnabhumi Airport (BKK)
Facilities and Services
Bangkok International Airport (BKK) is one of the busiest airports in Asia, serving millions of passengers yearly, arriving for tourism, business or onward connections. There is just one main, seven-level passenger terminal, with seven connected concourses for domestic and international flights.
Suvarnabhumi International has a wide array of modern facilities and amenities including restaurants, bars, shopping options, ATMs and currency exchange outlets throughout the terminal. Shops specialising in Thai handicrafts and products abound, as are opportunities to sample Thai cuisine.
Airport Information Desks
Tel: +66 2 132 1888
Passenger facilities at Bangkok International Airport are conveniently located in the main passenger terminal building and are grouped by terminal level. There are seven levels: Level 1 houses the bus lobby; Level 2 is the Arrivals area, with transfer desks, immigration and customs points and the Baggage Claim area; Level 3 houses most passenger facilities and services; Level 4 is the Departures area; Level 5 has airline and airport offices; Level 6 features restaurants; and Level 7 boasts an observation deck. Some useful numbers include:
Airport Main Switchboard - +66 2 132 1888
Airport Information Counter (Arrivals) - +66 2 132 9328
Airport Information Counter (Departures) - +66 2 132 9324
Airport Medical Centre - +66 2 132 7777
Emergency and Security - +66 2 132 1911
Fire - +66 2 327 0397
Shops, Duty-Free and Retail Outlets
There is a huge variety of shops at Bangkok International Airport featuring Thai products and handicrafts, designer goods, jewellery, clothing and gifts. Book, newspaper and magazine shops are plentiful, as are duty-free shops, which are found throughout Level 3, as you make your way to the Departures area on Level 4.
Bars, Cafés and Restaurants
Bangkok International Airport has restaurants on Level 6 and also an inexpensive Thai food court on Level 4 (Departures level) between the domestic and international concourses. Most of the other options offer fast food, served up by international and local chains, although some speciality food vendors are represented.
Currency Exchange, Communications and Banking Facilities
Bangkok International Airport has a number of ATM machines spread around the terminal and currency exchange counters that are open 24 hours. Currency exchange outlets are operated by major banks, and the rates offered at the airport do not differ significantly from those offered in Bangkok. Internet access is available, but is expensive.
Business and Conference Facilities
Other than internet service, there are no business or conference facilities at Bangkok International. However, the Novotel Suvarnabhumi Airport Hotel, connected to the airport by a walkway, boasts facilities for business travellers as well as conference facilities in six well-appointed rooms, suitable for up to 800 participants.
Facilities for the disabled at Suvarnabhumi include moving walkways, lifts in most locations throughout the passenger terminal building and toilets with facilities for individuals with handicaps. The facilities are not comprehensive however and distances along the concourses can be lengthy. It has also been reported that the space provided around the toilets for the disabled is insufficient to comfortably manoeuvre a wheelchair.